If you’ve ended up with more than one Marriott Bonvoy account — perhaps due to separate personal and business travel, or a forgotten login — you may be eligible to merge them into a single account. Doing so ensures all your points, Elite Night Credits (ENCs), and status benefits are consolidated, giving you a seamless experience across the Marriott portfolio.

Why You Should Merge Your Accounts

Merging Marriott Bonvoy accounts allows you to:

• Consolidate all earned points into one account
• Combine Elite Night Credits from both accounts
• Retain the higher of your two status levels
• Avoid account inactivity or point expiration issues

What to Prepare Before Merging

To ensure a smooth merging process, make sure:

• You have access to both accounts (login credentials ready)
• The accounts are registered under the same legal name and contact details
• You have selected which account you’d prefer to retain as the primary

How to Merge Marriott Bonvoy Accounts

Option 1: Submit an Online Request

1. Visit the official Marriott Account Merge page.
2. Log in to the account you wish to keep.
3. Provide the account number and information for the secondary account.
4. Submit the request. Merging typically takes 3–5 business days.

Option 2: Contact Marriott Customer Service
If you prefer personalized assistance, you may contact Marriott Bonvoy Customer Support. A representative will help verify your identity and facilitate the merging process.

What Happens After the Merge

Once the accounts are successfully merged:

• All Marriott Bonvoy points and Elite Night Credits will be combined
• Your highest earned status will be preserved
• Past stay history and reservations will be consolidated
• The secondary account will be permanently closed

Maximize Value Before You Merge

Before proceeding with the account merge, it’s wise to consider completing any ongoing promotions or elite status challenges associated with either account. For example, if one of your accounts is currently enrolled in our Marriott Gold Elite Challenge or Marriott Platinum Elite Challenge, we recommend completing the challenge first. Once the challenge is fulfilled, you can merge your accounts and retain the higher status — ensuring no progress is lost.

• Please visit the Upgrade My Trip website and select "Marriott" from the navigation bar.

• On the Marriott page, we offer two popular fast-track options for travelers looking to unlock elite benefits quickly: the Gold Elite Challenge and the Platinum Elite Challenge. To make things even easier, we also provide both as package products, so you can register and complete the required nights all in one place—simple and hassle-free.

• Please choose the challenge that best fits Your needs. After you click to enter the product page, please follow the instructions on our site to fill in the required personal information.

Still unsure which option is right for you? Feel free to contact us—we’ll help you assess your travel plans and recommend the best product for your goals.